Introducing My CareBoard

Lincor’s patient engagement platform, My CareBoard, is simple to use and brings together a wide range of features to support your patient’s wellbeing during their stay. My CareBoard provides a much-needed connection with loved ones, entertainment, access to popular apps, personalized education, and patient self-service. Patients can access My CareBoard via bedside terminal, tablet, mobile phone, or television with a set-top box.

  • Social contact has a significant impact on healing and wellbeing, and not every loved one can make all the visits they would like to, or even visit at all. An easy video connection via mainstream apps can have a significant benefit during hospital stays – especially for elderly patients that may not have or be able to work mobile devices.

  • Easy access to popular streaming apps and regional services can relieve boredom and help pass the time in hospital. Whether binging the latest series or catching up on unmissable shows that they missed, it can really help to pass the time before discharge.

  • A patients’ understanding of their condition and managing recovery properly after leaving hospital are important factors in reducing readmissions and are a key part of any discharge plan. Chronic conditions often have lifestyle factors that will need to be addressed if long term outcomes are to be improved and readmissions avoided.

  • A wide range of apps can be made available to stimulate patients, such as social media, educational apps, or games. What is made available is down to the hospital own policy or choice.

  • When a patient’s condition changes or something unexpected happens, it can be stressful to wait until a scheduled visit, or just pressing a buzzer and wondering when busy staff can make it to you. Instant video consultations can help to alleviate this stress without adding extra burden on the clinical team.

  • Being able to register dietary needs and ordering their own meals are important milestones in a patient’s recovery, and getting back their independence.

  • Hospitals have many different departments and may offer a range of patient services. Understanding what is available and how to access it can enhance a patient’s stay at the hospital, providing a degree of independence and promoting wellbeing.

  • Constant and ongoing reviews into care quality and patient experience are a critical component of modern medicine. Capturing this kind of data during the stay is much easier than survey forms after discharge, and allows the hospital to get feedback at different stage of recovery.

My CareBoard Modules

  • Premium Entertainment

    Keep them smiling

    World-class information, on-demand entertainment, and communication prevents boredom and keeps patient actively connected to their life outside the hospital.

  • eConcierge Services

    Integrate your services

    eConcierge offers a range of services designed to integrate with non-clinical functions such as housekeeping. By redirecting needs of the patient to the appropriate department, hospitals can keep their nursing and clinical staff focused on improving patient outcome.

  • Care Team

    Develop better relationships

    When patients develop better relationships with their healthcare providers they recover faster. The Care Team module gives the patient a list of members that are participating in their care which opens up communication and encourages positive engagement.steps of their care.

  • Meal Ordering

    Deliver convenience and reduce waste

    Enhance the patient experience by eliminating the need for clipboards or paper menus with the Meal Ordering module. Lincor integrates with your current Dietary Management System, allowing you to upload a complete range of food options, including any restrictions. Patients can order their meals electronically right from the bedside.

  • Prescribed Education

    Involve your patients

    The Prescribed Education module provides a way for each patient to view a library of educational videos and PDFs that help the patient to be more involved in their care and care decisions. Lincor works with your current educational content provider, or can suggest one if needed. Content is tailored to each individual so they are receiving the most relevant information surrounding their treatment plan and current condition.

  • PatientVoice Surveys

    Respond quickly

    PatientVoice allows you build custom surveys to field patient comments and concerns in real-time. This enables your staff to immediately rectify any concerns the patient may have. Therefore, providing an opportunity for real-time service recovery prior to the patient’s discharge.

  • Rounding

    Ask better questions

    Rounding allows the clinician to assess a patient’s condition through the use of several customized questions that become part of the patient’s record. Through the use of these questions, individuals will better understand their medical condition, steps for caretaking, prescribed medication, and discharge information. Certain answers highlight areas where patients might need more help with comprehension.

  • Hospital Information Services

    Prioritize your messaging

    Hospital Information Services is completely customizable to deliver the most relevant information your patients might need about your facility. You can welcome patients with a special message or video, highlight special occasions, and provide departmental information all from one screen.

  • Shortcuts (Recently Viewed)

    Access information easier and faster

    The patient’s search history is right at their fingertips with the Shortcuts tool. Some patients might need to access the same module multiple times during their stay. This features cuts down on search time, so they can access information faster.