Lincor Solutions Inc. Privacy Policy
Introduction
This privacy notice tells you what to expect us to do with your personal information when you make contact with us or use one of our services.
It sets out:
● Who we are and our contact details
● The type of personal information we collect
● How we get personal information and the lawful basis that permits its use
● How we store your personal information (retention)
● Your data protection rights
● How you can complain if you believe we have failed to maintain your rights and our commitment to you outlined in this notice.
Who we are
Lincor supports healthcare services through the development and implementation of technology. We are an American company with a UK presence and you can contact us, via our contact us section on our website.
As part of offering our services in the UK we have appointed 8foldGovernance as our UK representative as required by Data Protection law.
Where we are working under contract with a Healthcare Provider
Owing to the nature of our services we will receive personal data from our customers (for example where a hospital provides us with agreed details for us to support them).
In these circumstances we act under a legal contract with strict conditions to safeguard the personal data and only act on the agreed terms listed.
For those activities we are legally considered to be a Data Processor and the Privacy Notices of the Healthcare Provider would inform you of the processing and your rights.
For all other business activities this remainder of this notice applies.
How we obtain your Personal Data
We obtain information about you when you use our website, when you contact us about products and services, for example when you use our website; or in the course of business with you or an organisation that you represent.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
● You have made an inquiry to us.
● You have initiated or completed a commercial transaction with us.
● We are providing services to you or the organisation or entity you work for or represent.
● You have made a complaint to us.
● You wish to attend, or have attended, an event we have organised or attended alongside you.
● You have subscribed to our e-newsletter.
● You have applied for a job with us.
● You work with or for us.
● You visit our website and consent to our use of cookies.
We also receive personal information indirectly, in the following scenarios:
● Where we are providing services to the organisation or entity you work for or represent and they have provided your information to us.
● Where you have made your contact information available on your organisation's website and we use this to contact you and your organisation.
● Where you have made your contact information available via a social media platform and we use this to contact you and your organisation.
● You have applied for a job with us and we seek a reference from an organisation or individual you have previously worked for or with.
● An employee of ours gives your contact details as an emergency contact or a referee.
The type of Personal Data we collect and the lawful basis for its processing.
The table below describes the personal data we collect and our lawful basis for processing this data.
Your data protection rights
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.
Your right of access
You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process. You can read more about this right here.
Your right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies. You can read more about this right here.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances. You can read more about this right here.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances. You can read more about this right here.
Your right to object to processing
You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests. You can read more about this right here.
Your right to data portability
This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated. You can read more about this right here.
Your rights in relation to automated decision making or profiling
We do not undertake any automated decision-making or profiling in relation to your personal data/information.
How to make a complaint
We strive to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we may receive about this very seriously. We encourage people to inform us if they think that any collection or use of information by us is unfair, misleading or inappropriate.
We would also welcome any suggestions for improving our procedures. You can do this by contacting us at +44 333 042 8114.
If you remain dissatisfied, you have the right to make a complaint to the Information Commissioner’s Office (ICO). Please see the ICO’s website for more information:
www.ico.org.uk
Further information
Data Processors
We use data processors who are third parties who provide elements of services for us, including cloud based storage providers. We have contracts in place with our data processors. This means that they cannot do anything with your personal information such as share it with other organisations unless we have instructed them to do it. They will hold your personal data/information securely and only retain it for the period we instruct. When it is necessary for us to transfer your personal information outside of the UK this will only be done in accordance with the UK GDPR and the Data Protection Act 2018 (DPA 2018).